A usable and intuitive website is essential for any business.

Whether you sell online or use digital marketing to reach prospective
customers, most consumers will interact with your brand online before
having any physical contact with your team. That means your web presence
must be robust and competitive.

As PR pros grapple with industry changes spurred by new technology, they
might be inclined to focus on content creation and social media. However,
those efforts can all be undone by an incomplete, error-laden or
non-intuitive website.

This infographic from Red Web Design details 10 common flaws that could be
driving customers away and hurting your bottom line.

They include:

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